Acts of gratitude help reduce the feelings of isolation created by the bully triad and are known to create high arousal states by turning shame into vitality and fear into excitement. Gratitude and feelings of reciprocity of kind acts promote positive perceptions of the workplace and reduce negative biases and reflection concerning negative organizational memories. During organizational change, it will be difficult to create a culture of gratitude as it is much easier to harbor a grudge because forgiveness is difficult. Forgiveness is a complex process and multidirectional, as the bully triad must work through feelings of shame and doubt. Not only must they forgive one another but bully triads must also forgive themselves.
Finding the Good in the Workplace Bully
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