Friday, February 23, 2018

Clarion Review BUSINESS & ECONOMICS: Finding the Good in the Workplace Bully


Clarion Review BUSINESS & ECONOMICS
Finding the Good in the Workplace Bully
Debra Stewart
Xlibris (Sep 29, 2017)
Softcover $19.99 (108pp)
978-1-5434-5441-3

Finding the Good in the Workplace Bully is both revealing in its insights and actionable in its recommendations. Leaders in any type and size of organization should find it to be of great value.

Finding the Good in the Workplace Bully by Debra Stewart is an enlightening guide for redirecting the negativity that comes from being subject to bullying.

Stewart, who grew up being bullied, states that bullying in the workplace is a systemic problem. This brief but excellent book postulates a “bully triad” made up of the bully, the victim, and the bystanders, and states that they are all in some way responsible for continuing the bullying cycle.

An organizational leader who wants to correct the situation, writes Stewart, needs to do “triage” in the form of a cultural assessment of the organization, a needs assessment, and then a plan for change and support. The book discusses these four phases and demonstrates how to proceed.

Stewart not only offers a discussion of assessments, she provides three rubrics—a bully assessment rubric, a victim assessment rubric, and a bystander assessment rubric—that the leader can use to evaluate and rate specific criteria.

Perhaps the most provocative aspect of the book is the author’s surprising slant of “finding the good” in the bully, the victim, and the bystander. Stewart very clearly describes bully behavior and acknowledges the harm the bully can do in an organization, but at the same time, she proposes organizational actions that can be taken to offset the bully’s negative impacts.

One possible solution, for example, is to embrace the “Vital Life Community” wellness concept, writes Stewart, in which
      employees are provided opportunities to socialize with one another, form healthy relationships with others who have similar wellness goals, and develop an attitude of helping others.

Similarly, she addresses organizational strategies and tactics that can help both the victim and the bystander.

There are other chapters that raise the topic of workplace bullying to a new and important level, such as the application of gratitude as a “performance improvement tool” and a fascinating discussion of how to manage gifted and ungifted employees whose behavior may be misinterpreted.

The next-to-last chapter in the book is just as compelling: it includes several actual stories about bullying. Many of these stories are written in the first person, often from the perspective of the victim. Interestingly, some of the stories demonstrate that bullying isn’t always committed by a supervisor, but can be by a worker on the same level or even a lower level than the bullying victim. In the book’s concluding chapter, Stewart points out that changing the organizational culture can begin a healing process; in fact, “change will bring about forgiveness.”

Finding the Good in the Workplace Bully is both revealing in its insights and actionable in its recommendations. Leaders in any type and size of organization should find it to be of great value in fostering a healthy workplace.

BARRY SILVERSTEIN (February 21, 2018)
Disclosure: This article is not an endorsement, but a review. The author of this book provided free copies of the book and paid a small fee to have
their book reviewed by a professional reviewer. Foreword Reviews and Clarion Reviews make no guarantee that the author will receive a positive
review. Foreword Magazine, Inc. is disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255.

Finding the Good in the Workplace Bully

Wednesday, February 14, 2018

The Bystander


Bystanders constitute the largest share of the workplace quagmire, especially in the absolute destruction and rantings of toxic groups during political stand-offs. Bystanders see the injustice when employees engage in harmful behavior, and they often begin to mistrust the workplace culture, their peers, and the fundamental purpose of the organization. After all, bullying is sometimes rewarded, or those employees may be promoted or ignored, left to operate under the status quo. A reward process based on toxic behaviors to meet workplace quotas creates a misguided blueprint for otherwise servant leaders to follow as they climb a rather explosive career ladder. It is important to realize that bystanders are the voice of the organization and will reveal the organization's actual level of being a best employer and its wellness to the industry and to potential employees, vendors, and customers.

It is a false assumption that inappropriate employee behaviors will disappear when the conflict between employees or departments is resolved. Like other members of the bully triad, bystanders can switch roles and become victims and, in worst-case scenarios, become bullies themselves. Without educational and developmental intervention, these adaptive behaviors may continue, and organizational memories will continue to be tainted with feelings of insecurity and shame. -Dr. Stewart




Saturday, February 3, 2018

The Psychology of the Swamp No. 4: The Victim


The victims of the political swamp are varied and come from many of the consumer and prey sections of the swamp ecosystem. A description of the political swamp victim is a person or group that becomes harmed in some way by character assassination, scapegoating, being duped or tricked, omitted from backroom deals, or becoming the target of politically induced warfare, poverty, hardship, and indiscretion.  

In the political swamp, victims often represent or are appointed leaders of larger groups or marginalized members of society. Therefore, the burden of others also become a substantial cost for the victim to bear when trusted with the concerns of others. Compassion fatigue, burnout, compromised values, and reduced self-efficacy are all symptoms of being a victim of the political swamp.

It is common when access to resources and rewards are shut off that victims of the swamp begin to work around issues by escaping or finding the least resistance to completion of tasks or fulfilling voter needs. However, the escape process itself begins to cause decay of values and best practices for negotiation and collaboration.

 

Finding the Good in the Workplace Bully