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| Dr. Debra Stewart Bully Management and Prevention Specialist |
All communication is 93% nonverbal, and when we engage in social media to broadcast our ideas and opinions, it can be challenging to send the message with clarity because 93% of the nonverbal part of the communication is often missing. In today's business world we are becoming more virtual with less face-to-face interaction and social exchange which may make our messages seem more hostile than initially intended. For example, when tempers clash in a boardroom meeting or director's meeting, and opposing opinions escalate, there are still signals embedded in the nonverbals that indicate that there will be some form of collaboration, negotiation, and closure to the dilemma discussed. In social media, quick messages are only part of the communication, and these messages become more obscure when interpreted cross-culturally, across industries, or the left-right political spectrum.
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